Voluntary participation
Telemental health is voluntary. You may withdraw consent at any time and request alternatives.
Privacy + Telehealth
Confidential, secure care through Theranest.
Unbound Wellness Collective uses Theranest for secure telehealth delivery and protected client communications. Detailed privacy practices and telehealth policies are provided through the Theranest platform.
What to expect
- Secure, HIPAA-aligned telehealth sessions via Theranest
- Private-pay virtual care for Florida clients
- Clear communication about confidentiality and consent
If you have any questions about privacy, confidentiality, or telehealth logistics, please reach out. We will guide you through the Theranest consent process before your first session.
Need the policy link?
Share your Theranest privacy/telehealth policy URL and we will place a direct link here for clients.
View Theranest PolicyTelemental Health Consent
Information and informed consent summary.
The points below summarize your telemental health consent information. A signed consent form is required before sessions begin.
No recording
Sessions will not be recorded or photographed. Clients agree not to record any portion of sessions.
Confidentiality
Privacy laws and confidentiality protections apply to telemental health. Identifying information is not shared without consent.
Security limitations
Sessions use secure systems, but internet-based communication can never be 100% guaranteed. There are risks of interruptions or unauthorized access.
Session disruptions
If video conferencing drops, you will have a backup phone line or pre-arranged plan for reconnecting.
Emergency protocols
In emergencies, the therapist may contact emergency services or the client’s emergency contact.
Policies and fees
Office policies apply to telehealth. Session expectations and consent are reviewed prior to care.
Payment setup
A credit card or other payment method is established before the first session.
Questions about telehealth?
We can walk you through the process and what to expect.